Every year my receptionist used to resign and I had to train a new one.
5/10 DOCTORS FACE THIS PROBLEM
“Making my reception efficient was always a challenge. Every year, my receptionist used to resign and a new receptionist used to join. It was like starting all over again and she used to do the same set of mistakes. Now, with Docterz the processes are more streamlined. I just need to train her to use a simple software on her phone and the processes follow automatically”. So, right from appointments, to billing to patient communication has become uniform."
I just need to train her to use four screens:
How does it work?
How to take an appointment?
A 10 second process; First time, receptionist has to enter all details and for the next visit just the phone number or the patient’s name. Appointment done...
How to enter weight, height and temperature of the child into the Docterz reception app?
How to see and enter OPD bill amounts?
How to do day end tally?
New receptionist induction just 4 screens away.