top of page
  • admin74321

How can single software manage all the clinic workflow?

Once upon a time, doctors had a tough task maintaining the records of their patients and their appointments. Doctors had to spend a sizeable amount of time on this. As a result, they c

clinic workflow
clinic workflow

ould not devote quality time to promote their hospital. In addition, since most of the work was manual, it led to delays, inefficiencies, and many human errors. In such a situation, the Clinic Management Software (CMS) has come like a boon. The software has changed the way, the healthcare industry operates. It has not only taken care of the various inefficiencies but also helped hospitals earn more revenue and better profits.

Features of Clinic Management Software:

Paperless Working: The biggest benefit of CMS is that it does away with the need to store, maintain, and retrieve paper records. They not only take up a lot of space but carry a risk of fire, wear and tear. CMS allows hospitals to maintain the patients’ records, their medical data, and other information in digital format. This makes it easier for the doctors and the patients to access clinical data.

Easy & Quick access to medical data:

Doctors have to consult other Doctors regarding patients’ conditions. For this, they need to share patients’ medical history with other Doctors. Doctors who may be sitting far away. With CMS, Doctors can access the data any time, and anywhere. This data can easily be recorded, shared, updated, and archived for future use. The system also provides various details like previous diagnoses, surgeries, chronic issues, test results, immunizations, and more.

Coordination between Various Departments:

CMS helps a hospital integrate all its departments for better coordination among them. This integrated system, helps the doctors of various departments assess a patient’s condition better. Additionally, cloud-based systems like Doctorz, make it increasingly easier to collaborate.

Improved Efficiency:

CMS helps a hospital automate its entire system. Once the system is automated, it allows a hospital to maintain patient records, print out prescriptions, schedule patients’ appointments, make invoices, and maintain inventory. This automation saves the time of medical staff so that they can focus on more important tasks. This also reduces the operating cost of the hospital and improves its profitability.

Patient Satisfaction:

One of the most common and used features of CMS is scheduling appointments. With CMS, the patients can book appointments using the portal, at their convenience. There is no need to visit the hospital. If required, the appointments can be rescheduled or canceled easily. The portal also sends them reminders for the appointment via SMS, email, and call, so that they don’t miss it.

With CMS, the patient can know the expected time, their turn will come. So, they can visit the hospital around that time. This reduces their waiting time at the clinic. The patients don’t need to carry their medical history file with them, as it’s already stored at the doctor’s clinic. Similarly, they don’t need to carry the prescription when they visit the medical store, as it is stored in their mobile. This way, clinic software is proving to be a big boon for the healthcare sector and is resulting in increased patients’ satisfaction.


Human beings are prone to errors, but digital records are error-free. Since all tasks are automated, it eliminates eliminated any possibility of wrong treatment, which may be given to a patient due to the wrong diagnosis. Not only that, the software provides easy to read, and printable prescriptions, which reduces the chances of getting the wrong medicines due to the illegible handwriting of the doctors.

One of the important elements of healthcare centers is billings. CMS offers billing modules that reduce the stress of managing not only invoicing, but also tracks insurance claim status and coordinates billing with insurance providers. This ensures that the claims are processed quickly and accurately.

Speedy Service: CMS saves the time the hospital staff has to invest in writing prescriptions, calculating and making bills, filing and hunting for patient records, and also maintaining appointment schedules. The doctors can make good use of this ‘extra time’ by paying more attention to their patients.

Things that can be managed through CMS are

1. Reception management:

It can track the patients who are waiting to see the doctor. This ensures that patients don’t have to wait for too long, and the reception does not get overcrowded.

2. Vaccine management:

The app can keep a track of the vaccination schedule of each patient so that the patient does not miss any vaccine.

3. Medical records tracking:

The software can keep a track of all the procedures, surgeries, and prescriptions of the past. And since this is in digital format, it can be accessed and shared easily.

4. Balance schedule: One of the important aspects of CMS is making invoices and keeping a track of all the payments done, and any pending amount, if any.


If we talk about today’s situation, the Clinic Management System (CMS) is the need of the hour. The use of this software has yielded fruitful results, which is why many hospitals across the world have automated their medical industry with this solution. In India, too, leading Clinics and Hospitals are fast adapting to the changes and implementing clinic management software for increased efficiency and improved service.

49 views0 comments


bottom of page